Parts Bench
Independent review. Parts Bench is not Newegg and is not affiliated with Newegg. We do not sell products or process orders and returns. Disclaimer

Review · Updated October 12, 2026

Newegg review: a big parts catalog, with fine print to read first

Newegg sells PC components, electronics and more, from its own stock and from third-party sellers. We checked its return rules, marketplace risks and customer feedback so you know what to expect before you order.

Editor’s verdict · Good selection, read the returns

Check a return windowMarketplace risk check

We are not Newegg and we do not sell anything. Scores are our opinion; see the Editorial Policy.

Editor’s scorecardopinion, out of 10
Selection and tools9/10
Very wide range of PC parts and electronics, plus a PC builder and gamer community.
Price competitiveness7/10
Often competitive on components, but sale prices move fast and vary by seller.
Clarity of returns and policies6/10
The policy is published in detail, but windows differ by category and carry restocking fees.
Support and trust signals5/10
Third-party customer reviews skew negative on support and refunds; the company has acknowledged past process problems.
Marketplace safety5/10
Roughly a fifth of sales come from third-party sellers whose terms and quality vary.
Overall6.4

The short verdict

For shoppers who know which part they want, Newegg is a strong place to look: deep catalog, detailed specs and frequent sales. The risk is in the details. Return windows differ by category, some opened parts carry a restocking fee, open-box items are final sale, and about a fifth of sales come from marketplace sellers with their own terms.

What works

  • Deep catalog of PC components and electronics
  • Detailed published return policy
  • Newegg+ is a free membership with free shipping on badged items
  • Useful for comparing parts and bundles

What to watch

  • Customer reviews on third-party sites skew negative
  • Restocking fee on opened GPUs, motherboards and drives
  • Marketplace sellers can add their own terms
  • Past issues with counterfeit CPUs and a payment-data breach

What Newegg is

Newegg began selling online in 2001 and has been listed on Nasdaq (NEGG) since May 2021, according to its Wikipedia entry. It sells computer hardware, consumer electronics, gaming products, appliances and tools through its own inventory and a third-party marketplace, and it has private-label brands such as Rosewill.

In its fiscal 2025 results, Newegg reported net sales of $1,444.5 million and gross merchandise value of $1,770.5 million, of which marketplace GMV was $350.2 million. By our arithmetic that is about 20% of GMV. It reported roughly 2.2 million active customers and an average order value of $448.

Return window checker

Newegg’s published policy sets different windows by product type. Use the tool below with the figures we read from the policy on October 12, 2026.

Tool · Return window checker

An illustration of the published policy, not a decision about your order. Marketplace sellers may add their own terms.

Where to go next

Returns

Every window, the 15% restocking fee and how an RMA works.

Marketplace

How to tell a safe third-party listing from a risky one.

Alternatives

Where else to buy parts, and when to compare.

Sources

  1. Newegg knowledge base, Return Policy (kb.newegg.com), read October 12, 2026.
  2. Newegg, fiscal year 2025 results press release (Nasdaq, April 28, 2026).
  3. Newegg, “Newegg Launches Newegg+” press release (April 23, 2024).
  4. ConsumerAffairs, Newegg.com reviews (page updated Oct. 9, 2026).
  5. Wikipedia, Newegg.
We use cookies for basic site function and to measure our ads. Cookie Policy · Privacy